Terms and Conditions
Effective Date: January 1, 2025
Welcome to Clear Haven. These Terms and Conditions govern your access to and use of our website, content, membership services, and concierge offerings. By using our site or subscribing to any service, you agree to these terms in full.
If you do not agree, please do not use our services.
1. Who We Are
Clear Haven is a private membership community that provides curated content, family planning resources, vetted partner access, and optional concierge services for globally mobile families.
2. Membership Access
Free Tier: Access to public content, select newsletters, and general updates.
Paid Membership: Includes personalized toolkits, premium content, access to member forums, and planning resources.
Add-On Services: Certain concierge offerings (e.g., school search, tax advisory) are priced separately and billed via secure third-party processors.
Your membership is personal and non-transferable. Sharing login credentials is not permitted.
3. Use of Services
You agree to use our services only for lawful purposes and in ways that do not infringe on the rights of others or limit anyone else’s access. Misuse or abusive behavior (in forums, email replies, or support channels) may result in account suspension or termination.
4. Payments & Renewals
All payments are securely processed. Subscriptions renew automatically unless canceled prior to the renewal date. You may manage or cancel your membership at any time via your account portal.
Refunds are not guaranteed but may be issued at our discretion for unused services or technical issues.
5. Intellectual Property
All content, guides, graphics, and platform designs are the intellectual property of Clear Haven or its content partners. You may not reproduce, distribute, or publicly share materials without express permission.
You are welcome to use planning templates and tools for your personal family use.
6. Third-Party Services
Our platform integrates with third-party tools (e.g., payment processors, community platforms). While we select partners carefully, we are not responsible for their privacy practices or service performance.
7. Concierge Services
Additional services booked through Clear Haven may involve custom timelines, deliverables, and limitations, which will be outlined at the time of purchase. Your satisfaction is important — please reach out if any service falls short of expectations.
8. Limitation of Liability
We strive to provide accurate, useful, and thoughtful content. However, Clear Haven does not provide legal, financial, immigration, or educational advice. All planning decisions remain your own responsibility. Our services are provided “as is” without warranties.
We are not liable for incidental or consequential damages arising from use of our site or services.
9. Changes to Terms
We may update these terms periodically. Continued use of our services after changes indicates your agreement to the revised terms. The most current version will always be available on our website.
10. Governing Law
These terms are governed by the laws of the State of North Carolina, without regard to conflict of law principles.
11. Contact Us
If you have questions about these terms, you can reach us at:
📧 info@clearhavenclub.com
📍Clear Haven, 5540 Centerview Drive, Raleigh, NC 27606, United States of America
To thoughtful journeys and grounded decisions,
The Clear Haven Team