Our Privacy Policy

Effective Date: January 1, 2025

At Clear Haven, we believe your trust is earned not just through the quality of our insights, but in how we handle your data. This policy explains — in clear, respectful terms — what we collect, how we use it, and the steps we take to keep your information safe.

1. Who We Are

Clear Haven is a curated global planning and membership service for internationally mobile families. We offer personalized content, premium newsletters, community resources, and access to vetted partners through our secure digital platforms.

2. What We Collect

To support you effectively, we collect:

  • Personal Information: Name, email, family setup, lifestyle preferences

  • Profile Details: Interests, planning stage, base preferences

  • Payment Info: Managed securely via third-party processors

  • Usage Data: Website interactions, device type, and engagement patterns (via cookies or similar tools)

3. How We Use Your Information

We use your information to:

  • Personalize your content and community experience

  • Provide relevant recommendations, guides, and member tools

  • Fulfill concierge service requests

  • Improve our platforms based on user interaction data

We never sell or share your data outside of the services required to deliver your membership experience.

4. Use of Service Providers

We work with carefully selected third-party platforms to support:

  • Email communications

  • Form submissions and onboarding flows

  • Payment processing

  • Private member community forums

  • Website hosting and analytics

All partners are contractually bound to protect your information and adhere to applicable privacy regulations (such as GDPR and CCPA where relevant).

5. Your Rights

You may:

  • Access or update your profile details

  • Request deletion of your personal data

  • Withdraw consent for communications

  • Export your data upon request

Reach out at [Insert Email] to initiate any of the above.

6. Cookies & Tracking

We use cookies to improve site functionality and gather insight on user preferences. You can manage these settings directly through your browser or opt-out tools.

7. Data Security

We store your information in secure, encrypted systems. Access is tightly controlled, and we retain data only as long as it’s needed to provide your services or meet legal obligations.

8. International Transfers

As a globally-focused platform, your data may be processed in countries outside your own. We ensure this is done under robust legal safeguards and contractual protections.

9. Children’s Privacy

If you provide details about your children (e.g., for educational concierge services), we treat this information with heightened confidentiality and request explicit parental consent where applicable.

10. Policy Updates

We may revise this policy from time to time. Updated versions will be posted here with the effective date clearly marked. Significant changes will be shared with members directly.

11. Contact

Questions? We’re here.
📧 info@clearhavenclub.com
📍Clear Haven Club, 5540 Centerview Drive, Raleigh, NC 27606, USA

With transparency and care,
The Clear Haven Team